Booking Conditions
Booking Conditions of GoAsiaTravel.com
Please take the time to read and understand the conditions of booking set out below prior to booking a trip with Intrepid. We strongly recommend that you also read the Trip Notes relating to your trip prior to booking to ensure that you understand the itinerary and style of the trip you are undertaking.
1. Validity
Dates, itineraries and prices are valid from 01 January 2012 until 31 December 2012. Beyond 31 December 2012 dates, itineraries and prices are indicative only.
2. Deposit requirement
You are required to pay a non-refundable deposit of 70 % for your booking to be confirmed (please note that special deposit requirements apply for some trips). If your booking is made within 60 days of the departure date then the full amount is payable at the time of booking.
3. Acceptance of booking and final payments
Acceptance of your booking will be confirmed by us in writing. Please refer to your booking confirmation invoice for details regarding final payments. Payment of the balance of the trip price is due 60 days before the departure date. If this balance is not paid on or before the due date we reserve the right to treat your booking as cancelled. In addition to the trip price you may also be required to pay a kitty as specified for the trip you are taking.
4. Cancellation by the traveller
If you cancel a trip after making a booking you will lose some or all of the money you have paid for the trip. A cancellation will only be effective when we receive written confirmation of the cancellation. If you cancel a trip:
* 60 days or more prior to departure, we will retain the deposit;
* between 30 and 59 days prior to departure, we will retain the deposit or 50% of the total booking cost; whichever is greater, and
* less than 30 days prior to departure, we will retain 100% paid by you in connection with the booking.
Note that more lenient cancellation conditions apply to some of our Short Break Adventures - please ask your booking consultant for details. Different fees may apply to airline tickets depending on the carrier being used. You are strongly advised to take out cancellation insurance at the time of booking which will cover cancellation penalties in certain circumstances.
If you leave a trip for any reason after it has commenced we are not obliged to make any refunds for unused services.
5. Cancellation by GoAsiaTravel.com
We may cancel a trip at any time up to 60 days before departure, subject to clause 15. We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. If we cancel a trip you may choose between us applying the amounts paid toward an alternative trip or receiving a full refund. We are not responsible for any incidental expenses that you may have incurred as a result of your booking such as visas, vaccinations or non-refundable flights.
6. Booking amendments
If you wish to transfer from one trip to another or transfer your booking to a third party you must notify us at least 60 days prior to the proposed departure date. A fee of USD 100 per person per change will apply (in addition to any charges levied by hotels, ground operators or airlines). If you notify us less than 60 days prior to the proposed departure date the refund policy applicable to cancellations will apply. Transfers to a third party are only permitted where the transferee meets all the requirements in relation to the trip, and transfers to another departure can only be made to a departure within the current validity period. Amendments to any other arrangements made in conjunction with your trip will incur an USD 50 administration fee per booking per change. This fee is in addition to any charges levied by hotels, ground operators or airlines. No amendments are permitted to your booking within 10 days of departure.
7. Inclusions
The land price of your trip includes:
* all accommodation as listed in the Trip Notes
* all transport listed in the Trip Notes
* sightseeing and meals as listed in the Trip Notes
* the services of a group leader as described in the Trip Notes
8. Exclusions
The land price of your trip does not include:
* international or internal flights unless specified
* kitty as specified in the Trip Notes
* airport transfers, taxes and excess baggage charges unless specified
* meals other than those specified in the Trip Notes
* Visa and passport fees
* Travel insurance
* Optional activities and sightseeing and all personal expenses
Contact Go Asia Travel for further information
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it (Martin Nguyen)